Custom Promotional Communications
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877-453-3700
CPC provides innovative CONTACT CENTER SOLUTIONS
to medium and large-sized businesses. How can we help you?

At CPC, we provide customized consulting and contact center services to enable your business to establish strong customer relationships, help your sales force do their jobs most efficiently and maximize your media spending. Our seasoned professionals and dedicated approach separate CPC from our competitors. At every point along your communication platform, CPC can enhance and optimize the process to improve your Return on Investment. In our 20 years of experience, we have also continued to evolve with the contact center industry by analyzing trends, implementing best practices and engaging in strategic partnerships to stay ahead of the curve. Contact us to learn how we can create a customized solution for your business.

 

Services

CPC‘s offerings cover the full range of your company’s customer contact needs. Whether you have a need for inbound/outbound calling, adding or enhancing a live chat function on your company’s website, promotions (toll-free, web or text/SMS-based), or just better media tracking and analysis, CPC can help you accomplish your objectives more effectively and efficiently. Please click on any of our service offerings below to get more details about CPC’s suite of top-shelf services.

What We Do

Business Process Optimization:
Customer Contact Services

We can optimize your customer contact strategy with our best-in-class call centers, IVR systems and live chat services.

Live Phone and Chat Agents

Our phone and chat agents are all highly skilled, US-based reps that can enhance any number of your business functions, including live support, outbound sales, lead qualification and live transfers.

Custom IVR Applications

Our customized IVR services can provide enhanced call routing and media tracking as well as front-end or fully automate calls.

Personal Consultation

We take the time to consult with you to learn the unique needs of your business campaigns.

Decades of Experience

We put our 20 years’ experience in marketing program development and live agent training to work for your business.

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