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About Custom Promotional Communications (CPC)

CPC provides innovative CONTACT CENTER SOLUTIONS to medium and large-sized businesses.

At CPC, we provide contact center services and customized consulting to enable your business to establish strong customer relationships, help your sales force do their jobs most efficiently and maximize your media spending. Our seasoned professionals and dedicated approach separate CPC from our competitors. At every point along your communication platform, CPC can enhance and optimize the process to improve your Return on Investment. In our 20 years of experience, we have also continued to evolve with the contact center industry by analyzing trends, implementing best practices and engaging in strategic partnerships to stay ahead of the curve. Contact us to learn how we can create a customized solution for your business.

What We Do

Business Process Optimization: Customer Contact Services

We can optimize your customer contact strategy with our best-in-class call centers, IVR systems and live chat services.

Live Phone and Chat Agents

Our phone and chat agents are all highly skilled, US-based reps that can enhance any number of your business functions, including live support, outbound sales, lead qualification and live transfers.

Custom IVR Applications

Our customized IVR services can provide enhanced call routing and media tracking as well as front-end or fully automate calls.

Personal Consultation

We take the time to consult with you to learn the unique needs of your business campaigns.

Decades of Experience

We put our 20 years’ experience in marketing program development and live agent training to work for your business.

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Jeff Felman, CEO
For a free analysis and/or quote, call us today at 877-453-3700 or simply fill out our
contact form.